Took me a few days but finally someone was able to schedule me in. Was calling early in the week only to be put on hold, transferred to different departments. I had ordered some accessories with installation online from GM to be serviced by Camino Real. They had left out vital details about the truck not equipped with features I was paying for, later (14 months after) they were retrofitted but would've liked some transparency from them beforehand. I bought my Truck from them in Feb 22, and our auto repair shop buys parts from them. If you're thinking of getting any services done here, think twice. I appreciate them being so honest and upfront. I know, car salesman and dealers don't usually have trustworthy attached to them but they are the exception. You will not regret purchasing your next vehicle from them. Thank you! Thank you! Thank you! They are exceptional professionals who do the right thing and keep their words of promise. Their service and communications were exceptional and now they have earned this FIVE STAR review from me. So they eventually are able to find me the right color vehicle we wanted at the promised price with no additional add ons and no markups like a lot of the other dealers were/are doing. I was not able to accept at the time because we had our heart set on a particular color. They tried to find me the car I wanted with all their means. However, instead of brushing me off, the sales person Erica and her GM Mike was doing their best to try and right the wrong. I would have given the dealer a zero star at that point. When I checked late Dec 2022, I was told my ordered vehicle was sold. I ordered a Bolt EV end of Oct 20 delivery through Camino Real Chevrolet. Raul came to my home and took care of replacing the windshield-looks fantastic! I want to thank Freddy, Robert, Jonathan, & Raul for going above & beyond to get us into our brand new Chevy. Freddy said they would take care of replacing the windshield, and they held true to their word. Before we left the dealership, we noticed a few chips on the windshield (rocks probably). When we arrived, we were promptly greeted by Freddy and he took us to the car where it was getting washed & detailed. My family & I flew into LAX on a Sunday and upon our arrival, they sent a car to pick us up and take us to the dealership. Since I live out of town, Jonathan completed all of the purchase order paperwork and emailed it to me so I could take it to my bank and request a check (I would be purchasing the car over the weekend). They responded back immediately and when I asked for a few more pics of the interior, they texted me ASAP. Had the BEST car buying experience at Camino Real! I sent an email inquiring about a car I saw on their website.
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